Use Calendly for simple meeting scheduling — discovery calls, demos, and consultations. Use Acuity (Squarespace Scheduling) for service businesses that need deposits, intake forms, and multiple appointment types. Salons, coaches, and med spas almost always do better with Acuity.
Calendly kills the back-and-forth email chain. Acuity runs your entire booking business. One is frictionless. One is full-featured. Here is how to pick.
| Feature | Calendly | Acuity Scheduling |
|---|---|---|
| Free plan | Yes — 1 event type, unlimited meetings | No — starts at $16/mo |
| Paid pricing | $10/user/mo Standard | $16/mo Emerging (1 user) |
| Intake forms | Basic questions on paid plans | Full form builder with conditionals |
| Payment collection | Stripe/PayPal on paid plans | Stripe, Square, PayPal + packages + deposits |
| Service packages | No | Yes — sell bundles of sessions |
| Multiple staff calendars | Team plan ($16/user/mo) | Growing ($27/mo) — up to 6 calendars |
| Group classes | Group events on paid plans | Yes — classes with attendance limits |
| Reminders and follow-ups | Email/SMS workflows | Email/SMS with custom templates |
| Brand customization | Limited color/logo | Full brand control, custom domain |
| CRM integrations | HubSpot, Salesforce, 100+ | HubSpot, Salesforce, Mailchimp, Zapier |
| Plan | Calendly | Acuity Scheduling |
|---|---|---|
| Free | 1 event type, unlimited meetings | No free plan |
| Entry paid | $10/user/mo Standard — unlimited event types, workflows | $16/mo Emerging — 1 staff, packages, payments |
| Mid | $16/user/mo Teams — round robin, collective scheduling | $27/mo Growing — 6 staff calendars, classes |
| Top tier | $16/user/mo Teams + add-ons | $49/mo Powerhouse — unlimited staff, custom API |
| Best for 1 person | $0 (free) or $10/mo | $16/mo minimum |
| Best for 5 staff | $80/mo (Teams) | $49/mo (Powerhouse — all staff included) |
Calendly wins for sales teams, B2B companies, and anyone who primarily needs to eliminate the scheduling email chain. Its CRM integrations, round-robin routing, and frictionless link sharing are best-in-class. Acuity wins for service businesses that run on appointments: salons, spas, coaches, therapists, fitness studios. If you're selling packages, collecting intake forms, managing multiple staff calendars, and taking payment on booking — Acuity is the purpose-built choice. The free Calendly plan is often the right starting point; switch to Acuity when your booking process needs more depth.
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