Question 1

How much does DoorDash charge restaurants?

Accepted Answer

DoorDash charges restaurants 15–30% per order depending on the plan. The basic plan is around 15%, the Plus plan is 25%, and the Premier plan is 30%. On a $40 order at 30%, DoorDash keeps $12 before you see a dollar.

Question 2

What's the difference between DoorDash, Uber Eats, and Grubhub fees?

Accepted Answer

All three charge 15–30% per order. DoorDash is the most widely used in San Diego. Uber Eats typically runs 15–30%. Grubhub runs 5–15% for the basic commission but adds marketing fees. None of them give you the customer data — you can't remarket to delivery customers.

Question 3

How can a restaurant reduce delivery platform fees?

Accepted Answer

The most effective approach is building a direct online ordering system using Square Online, Toast, or Olo, then incentivizing customers to order direct with a 5–10% discount or loyalty points. Even capturing 30% of your platform orders direct saves thousands per month.

Question 4

Should I leave DoorDash entirely?

Accepted Answer

Usually no — platforms bring new customers. The strategy is to shift repeat customers to direct ordering once you have their info. Use platforms for discovery, use direct for loyalty. That's how you cut fees without losing volume.

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Platform Fee Comparison

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