Operator Problem Guide

Stripe Webhooks Constructevent Not Working

`stripe.webhooks.constructEvent()` failing in 2026 almost always means one of three things: the raw request body is being parsed before it reaches the function (the most common cause), the webhook signing secret does not match the endpoint (using test secret for live events), or the timestamp tolerance check is failing (server clock skew beyond 300 seconds).

Why This Happens

What To Check First

When To Escalate

Dealing with this right now?

Debugging checklist: (1) Log `typeof body` in your handler — it should be a `Buffer` or raw string, not a parsed object. If it is an object, your framework's body parser ran first. (2) Compare the first 8 characters of `process.env.STRIPE_WEBHOOK_SECRET` to what you see in Dashboard → Developers → Webhooks → Signing secret. (3) Check your server's system clock — Stripe rejects events where the timestamp header differs from your server time by more than 300 seconds. Run `date -u` on your server to verify.

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Seen this before — usually one of these:
• Check your Stripe dashboard for failed charges
• Look for webhook errors or timeout issues
• Verify bank account and payout settings
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