Operator Problem Guide

Stripe Webhook Not Working

A Stripe webhook that is not working in 2026 — meaning events are not arriving at your endpoint — is almost always one of three things: the endpoint URL is wrong in the Stripe Dashboard (typo, wrong environment, protocol mismatch), your server is not publicly reachable (running on localhost without a tunnel like ngrok, or behind a firewall blocking Stripe's IP ranges), or Stripe has marked the endpoint as disabled after too many consecutive failures.

Why This Happens

What To Check First

When To Escalate

Dealing with this right now?

Check endpoint health: Dashboard → Developers → Webhooks → [endpoint] → see if it shows "Disabled" status. Stripe automatically disables endpoints that fail 100 consecutive delivery attempts. Re-enable it and fix the underlying issue before re-enabling, or the endpoint will be disabled again quickly. For local development: use the Stripe CLI (`stripe listen --forward-to localhost:3000/webhook`) which creates a secure tunnel and also logs every event in real time — much faster than debugging in the Dashboard.

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Seen this before — usually one of these:
• Check your Stripe dashboard for failed charges
• Look for webhook errors or timeout issues
• Verify bank account and payout settings
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