Quick checks
- Confirm internet connection and IP settings
- Reboot terminal and router
- Check processor status or alerts
Most terminal outages are network or processor issues. A few checks can save time.
Quick checks
Likely causes
Who to call
Most payment processing complaints come down to one thing: hidden fees. Monthly minimums, PCI compliance fees, batch fees, statement fees — none of these are disclosed prominently. Ask for an itemized breakdown of your full cost before signing anything.
['Never calculating your actual effective rate (total fees ÷ total volume).', 'Accepting the first rate offered without negotiating.', 'Using flat-rate pricing above $10k/month in volume.']
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See Also — Related Clusters
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