Managed Resolution Agent

📍 Closest Capable Human

The real problem isn't finding someone who claims they can help. It's finding the person who is actually capable, actually nearby, and actually available right now. This workflow routes to them.

How the Workflow Runs

Step 1Situation described via text

Step 2AI classifies the skill, urgency, and location

Step 3PJ confirms fit and availability

Step 4Human dispatched or connected

Step 5Follow-through confirmed

AI Handles · Human Handles

AI Layer

Classifies the required skill set from the description
Maps urgency and time window
Surfaces the closest matches from the SideGuy network
Drafts the connection message

Human Layer

Confirms whether the match is genuinely capable
Makes the direct introduction
Stays available if the first match doesn't work out
Follows up to confirm resolution

When PJ Escalates

When the skill required is highly specialized, when the first match falls through, when the situation has time pressure that makes trial-and-error expensive, or when the problem turns out to be more complex than the initial description.

Need this workflow activated?

Text PJ with the situation. Real operator, no ticket queue. San Diego-based.

Text PJ → 773-544-1231

Other managed resolution agents:

Local human routing Same-day logistics Repair vs replace