🏠 SideGuy Guest Save

Check-in issue? Here's the calm path forward.

Something went sideways — AC, lock, Wi-Fi, cleaner, fridge, or just a confusing entry. This page routes you to the fastest fix without the spiral. Start with step 1.

Text PJ the issue in one sentence

No long explanation needed. "AC not cooling," "lock code not working," "Wi-Fi is down." One message gets the triage going immediately.

We route the fastest fix or vendor

PJ helps identify whether you need a vendor call, a remote fix, a replacement, or just the right message to your guest to hold the situation.

Guest gets a calm update from you

We help draft the right guest message — clear, credible, not panicked. Keeps the review from going sideways while you work the fix.

💬 Text PJ Now → Full Emergency Guide →

Common check-in issues + fast first steps

🔒 Smart lock not working Check battery first. Try remote code reset. Last resort: locksmith.

❄️ AC dead or not cooling Check breaker + filter. If outdoor unit not running: call HVAC now.

📶 Wi-Fi down Unplug router 30 sec. Check ISP outage map. Hotspot as backup.

🧹 Cleaner cancelled TurnoverBnB, Thumbtack, TaskRabbit. Ask departing guest for early checkout buffer.

📺 TV / streaming not working Restart TV + router. Re-login to streaming app. Check HDMI input.

🧊 Fridge not cold Check if plug is fully seated + breaker. If running but warm: 4h wait test.